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An unintended consequence of product upgrades: how upgrades can make current consumers feel left behind

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An unintended consequence of product upgrades: how upgrades can make current consumers feel left behind

Article

Document type:
Article
Collection:
POP - Possession, Ownership, Property
Title:
An unintended consequence of product upgrades: how upgrades can make current consumers feel left behind
Author:
Jung, Wonsuk Peck, Joann Palmeira, Mauricio Kim, Kyeongheui
Journal:
Journal of Marketing Research
Year of publication:
2022
Language:
English
Subject:
consumer-brand relationship identity ownership product upgrade
Topic:
K - Consumer research and marketing
Access:
Access to documents restricted [POP]

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Jung, W., Peck, J., Palmeira, M., & Kim, K. (2022). An unintended consequence of product upgrades: how upgrades can make current consumers feel left behind.
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