vii 
~SNTENTS 
Chapter 6 
Accountability Doesn’t Mean What You 
Think It Means 
A Better Way 
A Culture of Capability 
Chapter 7 
The Consequences Method 
How to Apply Consequences 
Chapter 
8 
Capable Leadership 
Consequences Exist in Every System 
The Power of High Expectations and 
Standards 
Taking Ownership of the Standards 
The Accountable Mindset 
Chapter 9 
Holding the Team Capable 
Critical Structures 
Chapter 10 
Casting an Accountable Shadow 
Cha 
NIC] 
11 
Putting It All Together 
Introduction 
What Is Ownership, and How Do You 
Recognize It? 
Putting It All Together — Individual 
Putting It All Together — Leader 
Conclusion 
ABOUT THE AUTHORS 
ADDITIONAL BOOKS FROM THE AUTHORS 
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