Contents vii
v3 Leveraging trust on sharing economy platforms: reputation systems,
blockchain technology and cryptocurrencies
Mareike Mohlmann, Timm Teubner and Antje Graul
4
Revisiting satisfaction with collaborative exchanges in the sharing
economy
Jerome Mallargé, Alain Decrop and Pietro Zidda
Customer goodwill: how perceived competence and rapport influence
eWOM’s diagnosticity of peer-to-peer and professional access-based
services
Christine Pitt, Theresa Eriksson and Kirk Plangger
05
PART VII CRITICAL PERSPECTIVES ON THE SHARING ECONOMY
26 Constructing the collaborative consumer: the role of digital platforms
Annmarie Ryan and Gabriela Avram
Performing (in) the community: accounting, biopower and the sharing
economy
Penelope Van den Bussche and Jeremy Morales
The rhetoric of sharing: managerial literature on the siariug economy
Karolina Mikolajewska-Zajqc
29 Reputation: the fictitious commodity of the sharing economy?
Alessandro Gandini
Indo
)
3)
3
16
'g
\
.
"18
52
"75
Qe