Zone of optimal distinctiveness: provider asset personalization and the psychological ownership of shared accommodation

Bibliographic data

Document type:: Chapter
Collection:: POP - Possession, Ownership, Property
Title:: Zone of optimal distinctiveness: provider asset personalization and the psychological ownership of shared accommodation
Author:: Bhappu, Anita D.
Helm, Sabrina
Editor:: Yang, Hui
Qiu, Robin
Booktitle:: Advances in service science: Proceedings of the 2018 INFORMS International Conference on Service Science
Year of publication:: 2019
Pages:: 73–81
Language:: English
Persistent identifier:: ENP-5add2aba-8a37-4348-98e8-7afdfd7ced8f

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