Metadata: The effects of environmental haptic cues on consumer perceptions of retailer warmth and competence
Article
- Document type:
- Article
- Collection:
- POP - Possession, Ownership, Property
- Title:
- The effects of environmental haptic cues on consumer perceptions of retailer warmth and competence
- Journal:
- Journal of Retailing
- Volume:
- 96
- Issue:
- 4
- Pages:
- 590–605
- Language:
- English
- Subject:
- competence
- haptic
- softness
- touch
- warmth
- weight
- Topic:
- K - Consumer research and marketing
- Access:
- Access to documents restricted [POP]
